Terms of Service

• "Services" means the XO platform and all products offered through it, including XO Workspaces, XO Launchpad, XO MCP Server, XO Vibe, and any related APIs, tools, and features.
• "User," "you," or "your" means any individual or entity that accesses or uses the Services.
• "Agent" means any AI agent, bot, or automated workflow deployed, created, or managed through the Services.
• "Content" means any data, files, code, text, or materials you upload, submit, transmit, or otherwise make available through the Services.
• "Deployment" means any application, container, or service you host or run through XO Launchpad or XO Workspaces.
• "Third-Party Services" means external platforms integrated with the Services, including but not limited to Telegram, WhatsApp, Slack, GitHub, Cursor, Claude, ChatGPT, and Devin.
• "LLM Provider" means any third-party provider of a large language model or AI inference service that you connect to or use in conjunction with the Services, including but not limited to Anthropic (Claude), OpenAI (ChatGPT / GPT-4), Google (Gemini), Meta (Llama), Mistral, and other model providers.
• "Model" means any large language model, foundation model, or AI inference endpoint you configure, connect, or otherwise use through the Services, whether provided by an LLM Provider or otherwise.

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Services. By using the Services, you represent and warrant that you meet this requirement. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

To access certain features, you must create an account. You agree to:

• Provide accurate, current, and complete registration information.
• Keep your account credentials confidential and not share them with third parties.
• Notify us immediately at support@xo.builders of any unauthorized use of your account.
• Take full responsibility for all activity that occurs under your account.

XO reserves the right to suspend or terminate accounts that violate these Terms or that we reasonably believe are being used fraudulently or in bad faith.

XO provides agentic infrastructure tools including:

• XO Workspaces — AI agent workspaces with shared memory and multi-channel deployment to platforms such as Telegram, WhatsApp, and Slack.
• XO Launchpad — A one-click container deployment platform enabling users to deploy applications from GitHub repositories, local builds, or templates.
• XO MCP Server — A Model Context Protocol integration layer enabling AI coding tools such as Cursor, Claude, ChatGPT, and Devin to interact with the XO platform.
• XO Vibe — Additional AI-assisted development and collaboration features as made available from time to time.

We may add, modify, or discontinue features at any time. We will endeavor to give reasonable notice of material changes where practicable.

You agree not to use the Services to:

• Violate any applicable local, state, national, or international law or regulation.
• Deploy or distribute malware, viruses, ransomware, or any malicious code.
• Spam, phish, harass, or send unsolicited bulk communications through Agents or Deployments.
• Infringe or misappropriate the intellectual property rights of others.
• Scrape, crawl, or data-mine the Services or any Third-Party Services in violation of their terms.
• Reverse engineer, decompile, or disassemble any part of the Services.
• Circumvent or attempt to circumvent access controls, rate limits, or security features.
• Use the Services to build a product or service that competes directly with XO without our prior written consent.
• Facilitate, encourage, or enable any of the above by third parties.

XO reserves the right to remove Content, suspend Agents or Deployments, or terminate accounts that violate this section, without prior notice.

User Responsibility for Agents

You are solely responsible for the behavior, outputs, and actions of any Agent you create, configure, or deploy through the Services. XO provides the infrastructure; you determine how Agents behave and what they do.

No Guarantee of AI Output

AI-generated content, code, and agent behavior are probabilistic in nature. XO makes no representation that Agent outputs are accurate, complete, safe, or fit for any particular purpose. You must review and validate all AI-generated outputs before relying on them.

LLM Limitations and Hallucinations

Large language models and AI systems have inherent limitations that are outside XO's control. These include, without limitation:

• Hallucinations — Models may generate information that is factually incorrect, fabricated, or entirely fictional while appearing confident and authoritative. XO makes no warranty that any Model output is truthful or accurate.
• Unpredictability — Model behavior can vary between runs even given identical inputs. Outputs are not deterministic and may change as LLM Providers update or replace their models.
• Context limitations — Models have finite context windows and may lose, misinterpret, or incorrectly summarize information provided to them.
• Bias and safety failures — Models may produce outputs that are biased, offensive, unsafe, or otherwise inappropriate despite filtering measures implemented by LLM Providers.
• Outdated knowledge — Models have training data cutoff dates and may not reflect recent events, updated laws, or current best practices.

You acknowledge these limitations and agree that XO is not liable for any harm, loss, or damage arising from reliance on AI-generated outputs. It is your responsibility to review, validate, and independently verify any output before acting on it.

Bring Your Own LLM / Third-Party Model Providers

The Services allow you to connect and use Models from LLM Providers of your choice, including Anthropic (Claude), OpenAI (ChatGPT / GPT-4o), Google (Gemini), Meta (Llama), Mistral, and others. When you do so:

• Your Agreement with LLM Providers.Your use of any LLM Provider's model through the Services is separately governed by that LLM Provider's own terms of service, acceptable use policy, and privacy policy. By configuring a Model, you represent that you have read, understood, and agreed to that LLM Provider's terms. XO is not a party to, and has no control over, any agreement between you and an LLM Provider.
• API Key Responsibility. You are solely responsible for obtaining, securing, and managing any API keys or credentials required to access an LLM Provider. XO does not assume custody or ownership of your API keys. You must not share API keys with unauthorized parties and must rotate them promptly if compromised.
• Costs and Usage Limits.LLM Providers charge for model usage independently of XO's fees. You are solely responsible for all costs incurred with your chosen LLM Provider. XO is not liable for unexpected charges, rate limiting, or service suspension by an LLM Provider.
• LLM Provider Availability. XO does not guarantee the availability, performance, or continuity of any third-party Model. If an LLM Provider changes its API, deprecates a model, or experiences an outage, your Agents may be affected. XO is not responsible for service degradation caused by LLM Provider changes.
• Assumption of Risk.By bringing your own LLM, you assume all risks associated with that Model's outputs, limitations, and compliance with applicable laws, including any hallucinations, errors, or harmful content generated by the Model.

Third-Party Platform Compliance

When you deploy Agents to Third-Party Services (e.g., Telegram, WhatsApp, Slack), you are solely responsible for ensuring compliance with those platforms' terms of service, policies, and applicable laws. XO is not liable for suspensions, bans, or other consequences arising from your use of those platforms.

No Professional Advice. Nothing generated by an Agent or Model through the Services constitutes legal, financial, medical, or professional advice of any kind.

• Uptime and Availability. XO will use commercially reasonable efforts to maintain Service availability. We do not guarantee uninterrupted, error-free, or secure access. Scheduled and unscheduled maintenance may affect availability.
• Resource Limits. Deployments are subject to resource limits (CPU, memory, bandwidth, storage) defined by your plan. Excessive or abusive consumption may result in throttling, suspension, or additional charges.
• Container and Application Responsibility. You are responsible for the security, correctness, and compliance of any code or application you deploy via XO Launchpad and/or XO Workspaces. XO does not audit the content of Deployments and is not liable for vulnerabilities, breaches, or failures in your applications.
• Data Persistence. XO does not guarantee the persistence of data stored in Deployments. You are responsible for maintaining backups of any data critical to your operations.

• Ownership. You retain ownership of all Content you submit to the Services. By submitting Content, you grant XO a non-exclusive, worldwide, royalty-free license to host, store, process, and transmit your Content solely to the extent necessary to provide the Services to you.
• Responsibility. You represent and warrant that your Content does not violate any third-party rights or applicable laws, and that you have all rights necessary to grant the licenses above.
• Model Training. XO will not use your Content to train or improve AI models without your explicit consent.
• Data Processing. Our collection and use of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

• XO IP.The Services, including all software, interfaces, designs, logos, trademarks, and documentation, are the exclusive property of XO or its licensors. Nothing in these Terms grants you any rights in XO's intellectual property except the limited license to use the Services as described herein.
• Your IP. Except as set out in Section 8, XO claims no ownership over your Content or any applications you build using the Services.
• Feedback. If you provide suggestions, ideas, or feedback about the Services, you grant XO a perpetual, irrevocable, royalty-free license to use that feedback for any purpose without compensation to you.

The Services may integrate with or link to Third-Party Services. XO does not control those services and is not responsible for their content, availability, or practices. Your use of Third-Party Services is subject to their own terms of service and privacy policies. XO is not liable for any damages or losses arising from your use of Third-Party Services.

LLM Providers as Third-Party Services.LLM Providers (including Anthropic, OpenAI, Google, Meta, Mistral, and others) are Third-Party Services for purposes of these Terms. XO acts solely as infrastructure that routes your requests to the Model you configure. XO does not endorse, certify, or assume responsibility for any LLM Provider or the outputs of any Model. Any data you send to an LLM Provider through the Services is subject to that provider's data handling and privacy practices, which may include logging, human review, or use for model improvement depending on your agreement with that provider. You are responsible for ensuring your use of any LLM Provider complies with applicable data protection laws and your own privacy obligations to end users.

XO operates an affiliate program whereby participants may earn a commission on referred user payments. Participation in the affiliate program is subject to the separate Affiliate Program Terms, which are incorporated by reference. XO reserves the right to modify commission rates, eligibility criteria, and payout terms upon reasonable notice. Commissions will not be paid on fraudulent referrals, self-referrals, or referrals obtained through prohibited means.

• Fees. Access to certain features requires a paid subscription. Fees are as listed on the pricing page at xo.builders/pricing and are subject to change.
• Billing. Subscriptions are billed in advance on a recurring basis (monthly or annual, depending on the plan selected). By providing payment information, you authorize XO to charge your payment method for all applicable fees.
• Taxes. Fees are exclusive of taxes. You are responsible for all applicable taxes, levies, or duties imposed by taxing authorities.
• Refunds. Fees are non-refundable except as required by applicable law or as expressly stated in a separate agreement.
• Non-Payment. Failure to pay may result in suspension or termination of your account and loss of access to your Deployments and data.

The Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted access. XO does not warrant that the Services will be error-free, secure, or free from harmful components. Your use of the Services is at your sole risk.

Agent outputs are inherently unpredictable and may be factually incorrect, incomplete, biased, or harmful. XO does not review, validate, or endorse any Agent output. You bear sole responsibility for independently verifying any output before using it to inform a decision, communication, or action. No Agent output should be treated as authoritative or as a substitute for professional judgment.

To the maximum extent permitted by applicable law, XO and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or business interruption, arising out of or related to your use of or inability to use the Services, even if advised of the possibility of such damages.

In no event shall XO's total aggregate liability to you for all claims arising out of or related to these Terms exceed the greater of (a) the amount you paid to XO in the three (3) months preceding the claim, or (b) one hundred US dollars (USD $100).

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liability, so the above limitations may not apply to you in full.

You agree to indemnify, defend, and hold harmlessXO and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Services; (b) your Content; (c) your Agents and Deployments; (d) your violation of these Terms; or (e) your violation of any third party's rights.

• By You. You may close your account at any time by following the account closure process in your dashboard. Termination does not entitle you to a refund of any prepaid fees.
• By XO. XO may suspend or terminate your access to the Services at any time, with or without cause, upon reasonable notice where practicable. XO may terminate immediately and without notice if you breach these Terms, engage in fraudulent activity, or if continued access poses a risk to the platform or other users.
• Effect of Termination. Upon termination, your right to access the Services ceases immediately. Sections 7 (Deployments), 8 (User Content), 9 (Intellectual Property), 13 (Disclaimers), 14 (Limitation of Liability), 15 (Indemnification), and 18 (Governing Law) survive termination.

We may update these Terms from time to time. If we make material changes, we will notify you by email or by posting a notice on the platform prior to the change taking effect. Your continued use of the Services after the effective date of revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Services.

These Terms are governed by and construed in accordance with the laws of Delaware, without regard to its conflict of law provisions.

Any dispute arising out of or relating to these Terms or the Services that cannot be resolved informally shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association (AAA). Arbitration will be conducted in English on an individual basis. You waive any right to participate in class action lawsuits or class-wide arbitration. The arbitrator's award shall be final and binding, and judgment may be entered in any court of competent jurisdiction.

Notwithstanding the above, either party may seek injunctive or equitable relief in any court of competent jurisdiction for matters involving intellectual property rights or confidentiality obligations.

• Entire Agreement. These Terms, together with the Privacy Policy and any supplemental terms (e.g., Affiliate Program Terms), constitute the entire agreement between you and XO with respect to the Services.
• Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
• No Waiver.Failure by XO to enforce any provision of these Terms shall not constitute a waiver of XO's right to enforce it in the future.
• Assignment.You may not assign or transfer your rights under these Terms without XO's prior written consent. XO may assign its rights without restriction.
• Force Majeure. XO is not liable for delays or failures in performance resulting from circumstances beyond its reasonable control, including acts of God, infrastructure outages, cyberattacks, or government actions.
• No Agency. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and XO.

For questions about these Terms, contact us at:

Looking for how we handle your data? Read the Privacy Policy.